Tidio Affiliate Review: A Comprehensive Guide to Make Money
Tidio affiliate program is a great way to earn money by promoting Tidio to others. As an affiliate, you can earn 30% lifetime recurring commissions on all sales you generate. Tidio is a live chat and chatbot platform that helps businesses improve their customer service and sales. It offers a variety of features, including live chat, chatbots, email marketing, and integrations with other popular platforms.
What is Tidio Affiliate Program?
Tidio’s affiliate program is a performance-based program that pays you 30% lifetime recurring commissions on all sales you generate. This means that you will continue to earn commissions on sales that you generate even after the initial sale.
The program is open to anyone who wants to promote Tidio. You do not need to have a website or blog in order to participate. However, if you do have a website or blog, you can use it to promote Tidio and earn even more commissions.
Features and Benefits of Tidio Affiliate Program
Tidio’s affiliate program offers a number of features and benefits, including:
- 30% lifetime recurring commissions: You will earn 30% lifetime recurring commissions on all sales you generate. This means that you will continue to earn commissions on sales that you generate even after the initial sale.
- High-quality products: Tidio offers a high-quality live chat and chatbot platform that is used by businesses of all sizes. This means that you can be confident that you are promoting a product that is valuable to your audience.
- Simple to use: Tidio’s affiliate program is simple to use. You do not need to have any technical experience in order to participate.
- Generous payout terms: Tidio pays out commissions on a monthly basis. This means that you will receive your commissions quickly and easily.
- Extensive marketing materials: Tidio provides you with extensive marketing materials, including banners, images, and text, to help you promote Tidio.
- Dedicated affiliate manager: You will be assigned a dedicated affiliate manager who will help you with any questions you have and provide you with support.
- High-converting affiliate program: Tidio’s affiliate program has a high conversion rate, which means that you are more likely to generate sales.
- Transparent affiliate program: Tidio’s affiliate program is transparent, which means that you know exactly how much you will earn for each sale.
How to Get Started with Tidio Affiliate Program
To get started with Tidio affiliate program, you need to create an account. You can do this by visiting the Tidio affiliate program website and clicking on the “Join Now” button.
Once you have created an account, you will be given a unique affiliate link. You can use this link to promote Tidio on your website, blog, or social media channels.
When someone clicks on your affiliate link and signs up for a Tidio plan, you will earn a commission. The amount of the commission will depend on the plan that the person signs up for.
But before I dive into my experience using Tidio, you might be wondering:
What is Tidio, and why would I even need a live chat/customer service automation tool on my website?
What is Tidio?
Tidio bills itself as a powerful, all in one customer service tool. A single compact solution to delight your customers and increase sales. And this is a good high level overview of Tidio.
But to be more specific, I would describe Tidio as a codeless customer service and automation tool consisting of two main offerings:
- Tidio live chat allows you to connect with users of your site and increase your sales by answering their questions and setting yourself apart from the competition.
- Tidio allows users to easily create their own chatbots using one of Tidios 35+ pre-designed chatbot templates or build their own custom chatbots.
While each of these services are related, there are definitely many users of Tidio (myself included) who use one feature more than the other. So let’s explore what each of these core product features includes.
Tidio Live Chat
Tidio live chat allows anyone to add live chat software to their website in just minutes. Live chat refers to the features that allow a site owner (or other operators) the ability to chat with visitors as they browse your website in real time.
Below are some sample screenshots of the live chat features that you have likely seen on any eCommerce website:
In practice, the live chat message box is typically located in the bottom right corner of your page (although this can be customized). For example, Mediavine uses a live chat system.
The left screenshot below show the Mediavine logo in the bottom right corner of the screen (in the closed position) and the right screenshot below shows the message box that opens if you click on the chat icon:
Live Chat Benefits
It’s hard to review any software without laying out some parameters. So below are some of the live chat benefits that I saw advertised by Tidio and other live chat software companies (before I signed up for Tidio):
Visitor tracking. This serves as a comprehensive tracking facility that provides you a deeper insight into the behavior of your website’s visitors (who are also your potential clients). It includes information such as the amount of time spent by a visitor in the chat, your agents’ overall activity, conversion tracking, and record of transcript reports, among others.
Proactive chat. A feature where your operators initiate the chat and reach out to your website visitors by offering instant help. This is a powerful tool for increasing customer satisfaction and engagement. It may come with a custom message in an image or small live chat window.
Chat routing. Support agents transfer chats to any free operators or automatically route the customer to the right agent. This is beneficial for your agents so they won’t be slumped when the chat volume rises and your customers will get appropriate and prompt responses.
Smart triggers. This sets a custom trigger for specific circumstances using a smart chat system. For instance, agents are notified about a recurring website visitor so they can commence a proactive chat session.
Canned responses. Speed up your agent’s response time by allowing canned responses. Its definition refers to the snippets of text that are frequently used in chats. Saving and reusing them saves time as your agents can utilize it in only a few keystrokes on subsequent chat sessions.
Also Read : ClickFunnels Affiliate Review (2023)
Tidio Live Chat Feature Rating
Overall, I found Tidio to be a great option for live chat functionality! It was indeed quick to set up, had pretty much any feature I needed, including extremely detailed visitor tracking.
I gave Tidio four stars because while it was a great live chat tool, there were a few things that I disliked, or could be a problem for other users that I would otherwise recommend it to:
Cost of Extra Features. For me, this was not an issue. But again, this review is for all types of users who may be considering Tidio. One potential downside is the cost if you have many operators or want to remove branding.
It costs an extra $15 per operator per month and an extra $20 per month if you want to remove the Tidio branding. I am a solo site operator, and am not trying to white label the software as my own, so neither of these features were necessary. However, if you did need them, the cost per month would begin rising quite quickly, shifting the value proposition.
- Lack of Functionality as Knowledgebase. If you’re primary goal is to create a comprehensive knowledgebase that can be shared with users, there are better tools out there.
Chatbot Benefits
It’s hard to review any software without laying out some parameters. So below are some of the Chabot benefits that I saw advertised by Tidio and other live chat software companies (before I signed up for Tidio):
Order Placement. Enable your customers to place orders directly in the chat widget on your website.
Upselling. Increase order value by offering free delivery on orders over $X amount.
Lead Generation. Automatically collect and qualify leads based on their behavior on your website.
Customer Support. Reduce your customer support team’s duties, so your agents can focus on more complex issues.
Automate Answering of Repetitive Questions. Include chatbots in your conversation to step in and handle the most repetitive actions like checking order status and processing returns.
Tidio Chatbot Rating
Overall, I found Tidio to be an excellent option for chatbot functionality! It was extremely easy to create my own chatbot, or to modify one of the many pre-designed chatbot templates.
There was absolutely no coding required. In fact, the whole chatbot workflow in Tidio was very easy to follow. It did not feel like you were creating an automated process.
Part of this is due to the amazing drag and drop editor and custom chatbot templates which made it really easy to set up even triggers.
I gave Tidio five stars for the chatbots because while I was initially thinking it would be the live chat that would be the real draw, it was in fact the chatbots that were by far the biggest value add.
Specifically, the chatbots were useful because they:
Generated Leads. As someone who is focused on lead generation for multiple part of my online business, I found the chatbots to be extremely useful.
For example, I programmed all the pages that had the word “canva” in the url to automatically offer visitors a set of free canva templates in exchange for their email:
I also was able to use this to sell my Medium course and my Substack Course, using similarly automated sequences:
In general, I appreciated how easy Tidio made it to collect, track, and manage leads.
The main dashboard gives me a good overview of the leads collected. I just export the leads about once per week to add them to my various newsletters and email marketing systems.
The fact that this was easy to setup, required no technical maintenance, and functioned completely autonomously is why I recommend Tidio to anyone looking for a chatbot tool!
I also was able to use this to sell my Medium course and my Substack Course, using similarly automated sequences.
Offered Deep Data Analytics Tools. Even as someone who has an active and engaged audience, it can be difficult to figure out the exact breakdown of who your site visitors actually are.
For example, Tidio allows you to see detailed information about every user that is currently on your site. You can see the history of the pages that they’ve viewed, their browser, duration on each page, approximate location, and if they are a returning user, Tidio will indicate so allowing you to target those users for promotions:
How Tidio Works (When Using a WordPress Website)
I can only speak from my personal experience using a website built with WordPress, but the process of setting up a live chat system using Tidio was incredibly simple! It literally took me under 5 minutes. If you can install a WordPress plugin, you will find this a piece of cake.
After setting up Tidio WordPress Plugin, you can access your Tidio dashboard from within your site:
Tidio Pricing
So the only major factor left to evaluate on Tidio is the pricing.
As I mentioned earlier, for me, as a single operator, Tidio is actually quite cost effective.
You get unlimited chatbox interactions even with the lowest tier of the paid plans, so you don’t have to make a massive investment up front.
Better yet, Tidio has an entire free tier. While this tier has limited chatbot interactions, it is completely free. Not a “free trial” like many of the other platforms that I tried, but a “free forever tier” which is perfect because it lets you really try out Tidio’s software before investing a decent amount of money in one of the paid plans.
For me, this was a big deal since I was viewing the addition of live chat and chatbots as a digital marketing experiment for my website.
However, since the product ended up being even more user friendly than I expected (and generating a number of valuable leads), I did eventually upgrade to Starter plan.
I liked this plan because it allows for 3 free operators (with the option to add more at a rate below the standard $15 per month advertised) without upgrading your plan.
That said, if you have a large team, you’ll probably want to consider the Team or scale plans.
How to Promote Tidio
There are many ways to promote Tidio. You can promote Tidio on your website, blog, or social media channels. You can also promote Tidio by writing reviews, creating infographics, or giving presentations.
Here are some tips for promoting Tidio:
- Create high-quality content: Your content should be informative and engaging. It should also be relevant to your audience.
- Use eye-catching visuals: Visuals can help to capture attention and make your content more appealing.
- Use targeted keywords: When you promote Tidio, be sure to use targeted keywords. This will help people who are searching for live chat and chatbot solutions to find your content.
- Track your results: It is important to track your results so that you can see what is working and what is not. This will help you to optimize your promotion efforts.
Conclusion
Tidio affiliate program is a great way to earn money by promoting a high-quality live chat and chatbot platform. The program is simple to use and offers generous payout terms. If you are looking for a way to promote Tidio, I encourage you to check out the program.
Tidio is definitely a good investment for any site owner looking to set themselves apart from the competition by incorporating live chat and chatbot messaging systems into their website. Especially since Tidio offers a free plan, I’d recommend anyone give it a try! I hope you found this Tidio review useful.
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